The Master of the Rolls, Lord Neuberger, has said that lawyers should stop charging by the hour:
“Hourly billing at best leads to inefficient practices, at worst it rewards and incentivises inefficiency.”
It’s not just lawyers who charge by the hour. Most firms of accountants do as well.
One thing clients hate is surprise bills. If you charge by the hour the one thing you guarantee is a surprise bill, because you can’t say how much a job will cost until it’s finished.
That’s why we offer our clients annual fixed fee agreements. This means they know exactly how much they are paying and for what.
It inclcudes free telephone and e-mail support. If any additional work is required that will incur extra charges, the client is advised first and those charges are quantified.
Wouldn’t you prefer to have no nasty surprises?